eGain Communications Corp.
345 East Middlefield Road
Mountain View,
CA 94043
United States - Map
Phone: 650-230-7500
Fax: 650-230-7600
Web Site: http://www.egain.com
| eGain Communications Corporation provides customer service and contact center software that enables companies to build customer interaction hubs worldwide. It offers eGain Service 7.6 suite of applications, including integrated applications for Web self-service, email management, paper/fax management, chat, cobrowsing, SMS, call tracking and resolution, proactive notifications, cross-channel knowledge management, case management, and service fulfillment. These applications are built on the eGain Service Management Platform, a framework that includes end-to-end service process management, multi-channel, multi-site contact center management, and certified out-of-the-box integrations with call center, content, and business systems. The company also offers value added services, which consist of email spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers. In addition, it provides a range of professional services, which comprise consulting, hosting, technical support, and education services. eGain Communications serves customers operating in various industry sectors, including telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing, and consumer goods. The company was founded in 1997 and is headquartered in Mountain View, California. |
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| Key Statistics |
| |
| | Pay | Exercised | Mr. Ashutosh Roy , 42
Co-Founder, Exec. Chairman, Chief Exec. Officer, Pres and Member of Stock Option Committee |
N/A
| N/A | Mr. Gunjan Sinha , 41
Co-founder |
N/A
| N/A | Mr. Eric N. Smit , 46
Chief Financial Officer |
N/A
| N/A | Mr. Promod Narang , 50
Sr. VP of Products and Engineering |
N/A
| N/A | Mr. Thomas Hresko , 58
Sr. VP of Worldwide Sales |
$
210.00K | N/A |
|
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Dollar amounts are as of
31-Dec-08
and compensation values are for the last fiscal
year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of
options exercised during the fiscal year.
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1.83% Nasdaq 0.00%
Profile
